Here are two cases of fraud perpetrated on innocents, using E Banking facilities. Touted by banks as most convenient (actually they want to reduce foot falls in banks so that they can save on staff),  and adopted by executives who are unable to visit banks personally due to various reasons, E banking is a double edged weapon 

    Customers should preferably not hold large  amounts in accounts which are E Banking enabled.


55 lakh siphoned from bank account

Victim’s SIM Was Deactivated Before Fraud

Dwaipayan Gosh & Raj Sekhar : TNN

     New Delhi: Last Tuesday, when Smita Singh and her husband Gautam Arora visited their bank to deposit a cheque, they came to know that Gautam had lost almost Rs 55 lakh in an online fraud believed to have been committed by a gang that has cheated several other people in the capital.

      As per the couple’s statement, the fraud was committed last month, a day after they furnished their account information and other details to the bank for a home loan. “We have registered a case and are in touch with HDFC Bank in this regard,’’ said joint CP (Economic Offences Wing) Sandeep Goel.

     Speaking to TOI, Smita said, “My husband has operated this account with HDFC for almost two years, and recently took a loan from HDFC Ltd. The loan amount of Rs 46 lakh was credited to his personal account on September 9, and the entire amount available in the account — Rs 54,94,254 — was siphoned off within 5-7 days”.

     The gang’s methods were similar to those of another busted by south district police last week — the accused would deactivate the victim’s mobile number by reporting its loss before emptying his account through net banking.

      The gang busted last week connived with a bank executive, who provided them with the customer ID and the password (i-pin) of the customer’s net banking operations. Armed with these details the accused scanned their target’s Facebook profile and other social networking profiles to obtain photographs and personal details. Using the image, the gang would forge an ID card of the target and then report the loss of his mobile phone, leading to deactivation of the number.

     Later, the gang would get a new SIM issued for the number by showing the fake ID card. In this way, the gang would get the victim’s transaction alerts while he would not. In Gautam’s case, his mobile number registered with the bank was deactivated twice. The second time after he got a new SIM.

     A day after TOI contacted HDFC Bank about the case, on Wednesday, it replied that a full scale investigation has found its employees were not involved. “We have looked into the case and have found nothing to suggest any procedural lapse on the part of the bank. We’d like to state that our processes and procedures are foolproof and do not lend themselves to any manipulation or compromise whatsoever.

      However, it would not be appropriate at this stage to comment on whether there has been a compromise at the customer’s end,’’ an HDFC statement said.

      The couple, who have lost most of their savings, are running from pillar to post to get their money back. “We first went to Sarojini Nagar police station and they said the case was to be registered at the Hauz Khas police station. When we went there, we were sent back to Sarojini Nagar. The Sarojini Nagar SHO told us to visit the cyber crime cell on Lodhi Road. From there, we were finally guided to the EOW on Mandir Marg.”

       The EOW of crime branch has lodged a case of cheating with charges under the stringent IT Act. “We are investigating all angles. The bank officials have been contacted and details are being obtained. We expect a breakthrough soon,” said a senior police officer.

Man loses 5L in e-banking

      New Delhi: Two days after TOI reported the case of a south Delhi businessman from whose account crooks siphoned off Rs 55 lakh; another businessman from Safdarjung Enclave was duped in a similar way. Pankaj Kumar Bhasin, police said, has an account in Axis Bank in Green Park and had activated his internet banking facility on this account.

     On October 5, his number got deactivated all of a sudden. He approached the Vodafone store to fix the problem but came to know that a person had already got a new SIM issued in their name after reporting the loss, police said.

     By the time, they received their SIM back, Rs 5,48,300 had already been transferred to another account. The shocked couple approached the bank for details who confirmed to them the transaction ‘they’ had carried and also provided them with the transferee’s account number. A case was then registered. TNN

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